PRINCE2 and Service Level Agreements

Issues often raised are about how PRINCE2® handles SLA's and how projects should deal with maintenance and support groups. My views are described in a document (PDF) called PRINCE2 and SLA's.

This document assumes knowledge of PRINCE2®.


Click here to read the document in PDF format (Adobe).

About the author

Specialist in effective change.

Accredited MSP™ and PRINCE2® trainer.

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